2020 Virtual Fall Meeting - Agenda

Tuesday, October 20, 2020
 12:30 pm - 12:45 pm (EDT)

Welcome - Mark Spatz, ILDA Chair


12:45 pm - 1:45 pm (EDT)

Andy Masters - How to STRESS Yourself Out, Be LATE for Everything, and Stay OVERWHELMED

  • Be a light of positivity and solutions during stressful and turbulent times.
  • Decrease anxiety by focusing only on those things which you can control.
  • Embrace change by turning from “stressed and depressed” to “lucky and blessed”. 
  • Become a master of focus, prioritization, and “strategic procrastination“.
  • Develop a new perspective on what is most important in your life, and career. 
  • Engage Andy’s mantra “either you control your schedule, or your schedule controls you.” 

Andy also illustrates the life-changing “YES/NO” principle to inspire audiences to focus the most quality time possible on the activities which are most rewarding for YOU.  Andy’s positive and entertaining program provides specific tools you can apply immediately to recharge, refocus, and happily adopt in both work and life!

Andy Masters, MA, CSP is an award-winning author and international speaker who has presented over 1,000+ programs for 100,000+ attendees across North America--including as keynote speaker for the National Institute for Staff & Organizational Development Conference with over 1,400+ attendees in Austin, TX.  Andy has earned the prestigious CSP award of the National Speakers Association (NSA), the highest international recognition for professional speakers, achieved by less than 10% of the 5,000+ speakers worldwide.

Andy has written 5 books and earned 4 degrees, including an M.A.-Human Resources Development and an M.A.-Marketing from Webster University in Missouri.  He is the author of the award-winning book "Kiss Your Customer: 77 Reasons Why Sales & Service Are Just Like Dating & Relationships" and his latest book “Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire.”  Andy has been featured on the LifeTime Television network, PBS,  Investor’s Business Daily, and Leadership Excellence magazine.  His website is  www.Andy-Masters.com .

1:45 pm - 2:15 pm (EDT)



2:15 pm - 3:15 pm (EDT)

Janice Marie - Virtual Engagement

Our current global situation has made it more difficult than ever to connect with others in a meaningful way. While virtual platforms give you access to your audience and other members, the real challenge is to learn how to use those platforms to connect and engage with any and all audiences effectively. This can be a struggle for even the most seasoned facilitators or executives since many of our most important tools for building rapport and “reading the room” are lacking in virtual interactions.

Most of us look forward to the opportunity to be face-to-face once again but the reality is, virtual engagement is here to stay. The Virtual Engagement Skills Training program will provide you with the critically important skills and information you need to overcome the challenges of connecting in a virtual environment and interact in a way that drives engagement and produces results with your internal and external clients.

Interactive Custom Webinar Program ILDA Highlights

  • How to optimize your virtual image
  • How to make your camera work for you
  • The most important rule of virtual engagement
  • How to create connection and increase engagement
  • How to generate questions and interaction
  1. Identify the special challenges & distractions of the virtual environment
  2. Optimize Your Virtual Image
    • How to make your webcam work for you
    • Background, lighting, camera angle, noise and distractions
    • Use body language and facial expressions effectively
  1. Engage and Connect with Your Audience
    • Know your audience
    • Use Push/Pull techniques effectively
    • Strategies for eliciting questions/feedback/interactions from internal/external clients
  1. Handle Your Visuals Effectively
    • Use vocal and verbal cues to guide your participants through your content
    • How to use platform tools (highlighter, laser pointer, etc.) to increase impact

In order to get the greatest benefit from this interactive webinar, please be prepared to turn ON your webcam!

With a background that includes facilitation, training, coaching, and a career in the performing arts, Janice brings a rare combination of skills, a unique perspective and valuable insights to every live or virtual training experience!

Janice found an early passion in experiential learning and has spent over 25 years as a corporate trainer and a professional speaker developing and facilitating live and virtual programs for corporations, management teams and professional organizations worldwide in the areas of Leadership Development, Presentation and Facilitation Skills, Communication Strategies, Team Building, and Leading Through Change.

As both a facilitator and a personal coach, she is often referred to as “incredibly intuitive”, “ridiculously, painfully, wonderfully honest”, and “endlessly committed” to helping individuals reach their goals and express their full potential.

A talented and insightful communicator and facilitator, Janice brings her passion for learning and a commitment to extraordinary possibilities into every learning environment live or virtual, helping participants create real, positive changes and achieve greater fulfillment and success.

Janice also spent 13 years in New York City working full-time as an actor, host, spokesperson, voice-over talent and radio personality appearing in over 100 commercials, infomercials and industrials. She’s appeared off-Broadway and in several independent films and co-hosted a radio show on New York’s WOR Radio and spent seven years as an On-Air Product Specialist at the QVC and HSN shopping networks.

She currently resides in West Chester, Pennsylvania.

Areas of Expertise:

  • Communicating With Impact
  • Virtual Engagement
  • Powerful Presentation Skills
  • Facilitative Presenting – Live & Virtual
  • Persuasion and Influence
  • Leading through Change
  • Team Building
  • Creating a Culture of Accountability
  • Conflict Resolution
  • Empathetic Listening
  • Relationship Skills
3:15 pm - 3:30 pm (EDT)


3:30 pm - 4:30 pm (EDT) Panel Discussion - Our board members have volunteered to be on the panel.  We will ask members to submit questions prior to the meeting to start the discussion.